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Privacy policy

 

Last updated on: 21.05.2025

We attach great importance to the transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. which services we use

  • Google Ads
  • Google Ads Conversion Tracking
  • Linkedin
  • Instagram
  • Facebook
  • Hostpoint
  • Cleverreach
  • Google Analytics
  • Salesforce Desk
  • Adobe Fonts
  • Dropbox
  • Google Maps
  • YouTube
  • Microsoft 365
  • TYPO3
  • Google Sign-in
  • Google reCaptcha
  • Google reCaptcha v2 for Contact Form 7

2. contact information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@steinermachine.ch. Responsible for the data processing that takes place via this website is

Steiner CNC - AM Technologies AG
Wynenmattenweg 1
5722 Gränichen
Switzerland

Person responsible for data protection:
Oliver Steiner
info@steinermachine.ch
+41 62 855 06 60

3 General principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

  • Personal master data (name, address, dates of birth, etc.);
  • Contact data (mobile phone number, email address, etc.);
  • Online identifiers (e.g. cookie identifiers, IP addresses);

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

  • Your consent;
  • the performance of a contract or pre-contractual measures;
  • our legitimate interests, provided that your interests do not outweigh ours.

3.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.

You can withdraw your consent at any time by sending an email to the address given in the legal notice. Data processing that has already taken place is not affected by this.

3.4 In which cases can we pass on your data to third parties?

a. Principle

Under certain circumstances, we may need to utilise the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular

  • Accounting, fiduciary and auditing companies;
  • Consultancy firms (legal advice, taxes, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • Payment service providers;
  • providers of tracking, conversion and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

We may also be obliged to disclose your personal data to authorities.

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers will be informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.

data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must retain business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your enquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.

We use the SSL (Secure Socket Layer) method on our website in conjunction with the highest level of encryption supported by your browser.

3.7 What rights do you have?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@steinermachine.ch.

You also have the right to receive your data in a commonly used file format if we process your data automatically and if:

  • you have given your consent for the processing of this data; or
  • you have provided data in connection with the conclusion or fulfilment of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.

b. Erasure and rectification

You have the option of requesting the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to retain your data for a longer period or to retain it unchanged or if your request conflicts with a legal authorisation.

Please note that exercising your rights may conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature termination of the contract or cost consequences).

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: www.edoeb.admin.ch

3.8 Changes to the privacy policy

We may amend this Privacy Policy at any time. The changes will be published on www.steinermachine.ch, you will not be informed separately.

4 Individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit www.steinermachine.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are

  • The name of your internet service provider;
  • Your IP address (under certain circumstances);
  • the version of your browser software
  • the operating system of the computer used to access the URL
  • the date and time of access
  • the website from which you visit the URL
  • the search terms you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

4.2 Google Ads

We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Ads enables us to place adverts in Google search results and in the Google advertising network.

4.3 Google Ads conversion tracking

We use the online advertising programme "Google Ads" on our website and, in this context, conversion tracking (visit action evaluation). Google Ads Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

When you click on an advert placed by Google, a conversion tracking cookie is placed on your device. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page.

The information collected using the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

Furthermore, you can deactivate personalised advertising for you in the settings for advertising on Google. You can find instructions on how to do this at support.google.com/My-Ad-Center-Help/answer/12155764.

4.4 Linkedin Ads

We use advertising services on our website from LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").

LinkedIn Ads allows us to serve targeted ads based on users' interests and behaviour. LinkedIn uses cookies and similar technologies to display adverts based on your previous visits to our and other websites. This enables us to measure and optimise the effectiveness of our advertising measures.

The information collected by LinkedIn Ads is anonymous to us, i.e. we do not receive any personal data about individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes in accordance with the LinkedIn Privacy Policy.

If you are a member of LinkedIn and are logged into your LinkedIn account while you visit our website, the data collected by LinkedIn Ads will be linked to your LinkedIn account.

The purpose of using LinkedIn Ads is to analyse and optimise the effectiveness of our advertising measures. Data processing is carried out on the basis of our legitimate interest in targeted advertising and analysing the impact and efficiency of this advertising.

4.5 Google Analytics

We use Google Analytics on our website, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

4.6 Adobe Fonts

Adobe Fonts is a service of Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA. Adobe Fonts is an online service that enables users to integrate high-quality fonts on their websites.

We use Adobe Fonts to integrate certain fonts on our website. This allows us to ensure a consistent and appealing design that helps improve the user experience.

To provide the fonts, Adobe Fonts may use cookies or other tracking technologies to collect information such as the visitor's IP address, browser type and version, and other information about the website visit.

4.8 Dropbox

We use the Dropbox service on our website to store and share documents and files. This service is provided by Dropbox, Inc, 333 Brannan Street, San Francisco, CA 94107, USA. Dropbox allows us to store files online, share them with others and access them from different devices.

When you access files stored in Dropbox via our website or when you upload files via a Dropbox plugin or interface, various personal data, such as your name, email address and technical information about the access, is collected and transmitted to Dropbox. This data is used by Dropbox to provide the storage and sharing service, to ensure the security of the data and to analyse usage.

For more information on how Dropbox handles user data, please refer to Dropbox's privacy policy: www.dropbox.com/privacy.

4.9 Google Maps

On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example to search for a location or to plan your journey.

When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists.

Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an analysis is carried out in particular (even for users who are not logged in) to provide customised advertising.

You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

4.10 YouTube

Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are integrated on our website. When you view the videos or click on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google's servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

4.11 Microsoft 365

For various office and communication tasks, we use Microsoft 365, a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Microsoft 365 offers a range of productivity tools, including email (Outlook), document storage (OneDrive), collaboration tools (Teams) and Office applications such as Word, Excel and PowerPoint. When you contact us, for example by email, or when we share documents, these interactions are processed and stored via Microsoft 365.

Microsoft uses servers in different countries to provide the Microsoft 365 services. This means that your data may be stored in data centres outside Switzerland. However, Microsoft has implemented various security and data protection measures to protect its customers' data.

4.12 TYPO3

Our website is based on the content management system (CMS) TYPO3, an open source software for creating and managing web content. TYPO3 is provided by the TYPO3 Association, Emanuel-Leutze-Strasse 11, D-40547 Düsseldorf, Germany.

When you visit our website, which is based on TYPO3, standard server log files may be created. These log files may contain information such as your IP address, the browser you are using, the date and time of access, the previously visited page and other statistics. This data is mainly used for the purposes of error analysis, to defend against attacks and to optimise the website.

It should be noted that TYPO3 does not set any cookies in its standard configuration that store the personal data of website visitors. However, depending on the individual configuration and the extensions used on the website, cookies may be set.

4.13 Google Sign-in

On our website, we offer the option of logging in via Google Sign-in, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Sign-in allows you to sign in to our website using your Google account without having to create a separate username and password for our website.

When you sign in using Google Sign-in, Google asks you to grant certain permissions that allow us to access selected information in your Google account. This may include your name, email address and profile picture. This information is used to create or update your user profile on our website.

By using Google Sign-in, data, including the authorisations you have granted and your IP address, is transmitted to Google and stored on Google's servers. These servers may be located in the USA or other countries.

If you do not want Google to associate the data collected via our web service directly with your Google account, you cannot sign in to our website using Google Sign-in.

4.14 Google reCaptcha

We use the reCAPTCHA service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") to protect against unwanted requests via the Internet form on our website. The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or behaviour when filling out the form may be transmitted to Google.

For this purpose, your input is transmitted to Google and processed there. By using reCAPTCHA, you consent to the recognition you have provided being incorporated into the digitisation of old works. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.

4.15 Google reCaptcha v2 for Contact Form 7

To protect your enquiries via the Internet form on our website, we use the reCAPTCHA v2 service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes sending your IP address and any other data required by Google for the reCAPTCHA service to Google.

For this purpose, your input is transmitted to Google and used there. By using reCAPTCHA, you consent to the recognition you have provided being included in the digitisation of old works. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.

4.16 CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that can be used to organise and analyse the sending of newsletters. The data you enter for the purpose of receiving the newsletter (e.g. email address) is stored on CleverReach's servers in Germany or Ireland.

Our newsletters sent with CleverReach enable us to analyse the behaviour of newsletter recipients. Among other things, we can analyse how many recipients have opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyse whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at https://www.cleverreach.com/de/funktionen/reporting-und-tracking/